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SEB Stockholm Heltid

Digital Workplace Contract Manager

Detta jobb är inaktivt och går inte att söka längre.

About the job

SEB is looking for a Contract Manager to join our Digital Workplace Management Team in SEB Technology. The teams provide a wide spread of Workplace Services (E.g. Digital collaboration tools, file, print, devices – with maintenance included) towards all employees around in SEB (more than 16K users in 20 countries). We are now strengthening our team for our ongoing workplace modernization and our cloud trans-formation. As Contract Manager you will be responsible for all of Digital Workplace key contracts such as Hardware-, Software and Outsourcing-contracts. You will know and manage the contracts. Be responsible for implementing, maintaining and operating the contracts. Participates in the vendor management structure and work closely corresponding vendor managers and Outsourcing own-er/Product owners.


You will be a part of a the Management team which consists of Team Managers, Architects and Change Lead. You will be a key participant in our ongoing workplace modernization transition.


What you will be doing

  • Drive the delivery from the supplier and the whole supply chain, the performance and the development of the service/product (i.e. the contracts).
  • Implementation and follow up key performance indicators (KPI), service levels (SLA) and operational risk indicators (KRI), including relevant reporting and escala-tions within SEB. Operational risk self-assessment to be performed regularly when applicable.
  • Co-ordinate business requirements and issues towards the vendor for the specific contract/s.
  • Initiate change requests for changes in the contract, and participate in negotia-tions/re-negotiations.
  • Ensure and follow up compliance of terms and conditions, including license compli-ance, adherence to the agreed information security levels.
  • Financial follow-up of contract, including budget, forecast and actual spend.
  • In case of a service classified as an outsourcing, have knowledge about and act in accord-ance with SEB:s Outsourcing Instruction.
  • When standard solutions are provided as cloud solutions, actively follow the development of the product/service provided in order to initiate necessary SEB adaptations.
  • Have knowledge of and act according to SEB:s Procurement Instruction and Sustainability Instruction.
  • Have knowledge of SEB:s Vendor Management Model, and apply relevant usage of Con-tract Manager Tools and Templates.

Who we are looking for

  • Good background in vendor and/or contract management.
  • Have the understanding of Workplace Services and Service Delivery.
  • Are a leader with ability to drive change via plans and cross-collaboration.
  • Have the understanding of IT in a complex, fast-changing and demanding environment.
  • Fluent in English.

  • We see as a huge advantage if you have:

  • Working experience within Workplace Services.
  • Working with outsourcing vendors.
  • Experience from working with agile methodologies.
  • Experience from working in international cross-functional teams.

What we offer

  • Entrepreneurial environment.
  • Extensive training and learning opportunities.
  • International environment.

Ready to join?

Please attach CV and personal letter. We are selecting candidates ongoing, so we would appreciate if you send your application as soon as possible, but no later than 2022-02-28. If you have any questions about the position, please contact Cato Jensen, Recruiting Manager at +46 70 462 28 31, cato.jensen@seb.se




SEB is one of the largest Tech employers in the Nordics. We are international, business savvy techies that contribute to or are responsible for SEB’s banking software, ensuring that both internal and external products and services are delivered fast and efficiently, that access is always on, and that solutions are trusted and compliant. We work hard to future-proof SEB with world class digital architecture and the deployment of new technologies.

Read more: https://sebgroup.com/

  • Perk: Free gym Free gym
  • Perk: Sickness insurance Sickness insurance
  • Perk: Wellbeing allowance Wellbeing allowance
  • Perk: Career opportunities Career opportunities
  • Perk: Collective agreement Collective agreement
  • Perk: New technologies New technologies
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