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SG Digital Stockholm Heltid

Technical Operations Analyst (2nd Line Support)

Detta jobb är inaktivt och går inte att söka längre.

About the job

As Technical Operations Analyst (2nd Line) you will be staffing the Mission Control seats at our Service Operations Center.

The team is responsible for monitoring the infrastructure and services delivered to our customer's worldwide. You will be acting as the second line support solving immediate issues and service requests. Your main contacts is our Customer Supports Team's as well as the Service Delivery Managers. To support you in this crucial task you have the rest of the teams within Technology Operations acting as escalation point and mentors. We move fast when it comes to technology and how our products evolve so training is important and a natural part of our day to day work. This role will be part of a new 2nd Line Technical Operations team that we are building. You will need to be a flexible team player and available to work in a 24/7, shift work environment.

Knowledge requirements:

  • Intermediate level Linux skills, including installation, systems administration and troubleshooting.
  • Intermediate level Windows Server skills, including installation, systems administration and troubleshooting.
  • Basic networking knowledge, including topology and protocol understanding

Profile/qualities:

  • Team player
  • Meticulously follows procedures
  • Professional attitude towards the business
  • Service-oriented
  • Perk: Central office Central office
  • Perk: Competent and fun colleagues Competent and fun colleagues
  • Perk: Interesting projects Interesting projects
  • Perk: 30 days paid holidays 30 days paid holidays
  • Perk: Team work Team work
  • Perk: Flextime Flextime
About the company

SG Digital (part of Scientific Games Corp. NASDAQ:SGMS) leads the global gaming market, providing innovative software that powers the world's most successful operators and online gaming providers.

We pride ourselves on product innovation and technical excellence and are constantly adding new applications and new functionality to our product suite, used by billions of end users. Having recently become the Digital, online Division of the $4bn Scientific Games, we are now in a period of dramatic growth that will see us grow headcount by 30% this year alone.

Want to be part of our story?

We are a group of distributed multidisciplinary engineers, passionate about casino gaming, focused on a few highly scalable distributed platforms on a hybrid technology stack running in public and private clouds.

The teams are small and move fast -- all members are expected to be able to achieve maximum results with minimal direction.

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