Loop54 • Stockholm • Heltid
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Loop54 is rapidly becoming a game-changer in the business of e-commerce. This equals a lot of fun, but also a lot of things to keep track of at once, thus we are growing our team. Do you want to help us be the best product search option out there?
At Loop54 we develop a search engine that uses cutting edge AI technology to provide truly relevant search results and that learns from user behaviour to continuously do so. We already deliver search to hundreds of e-tailers and we are adding new ones at an ever quickening rate.
So, what's it like to work at Loop54? We value high degrees of responsibility and autonomy. We strive to work transparently throughout the organisation and we always have a humble approach to questions or feedback from colleagues. We appreciate teamwork, diversity and equality. And, most importantly, we have fun at work!
As a Product Specialist you will be a part of our Customer Success team. You'll be trained to know everything our product. You will put that knowledge to use in your everyday work. A large part of the role consists of engaging closely with our customers. The tasks will include presale meetings, supporting new clients implement our engine as well as ongoing support for existing clients. You will also work with our engine, configuring it and tweaking it to best serve our customers. Since you will work with customers and our engine, it is important that you have both technical skills and good people skills.
Requirements We want you to be...
Qualifications We hope you have...
Founded in Stockholm in 2012, Loop54 started life as a search and recommendation related consultancy project for Voddler (the leading Swedish-based video-on-demand platform at the time). Loop54 morphed into a standalone product search engine in 2013, with the company growing and soon becoming cash-flow positive.
In 2015, Loop54 raised $580K in seed funding from Axel Johnson (one of Sweden's leading business groups, employing 19,000 people, and whose investments engage with 1 million customers daily), RECAPEX (based in Stockholm, previous investments: virtual fitting solution for fashion e-tailers, Virtusize), together with Swedish government agency, ALMI Invest, and angel investor, Erik Byrenius.