Digital River logo

Digital River Stockholm Heltid

Senior IT Application Specialist

Detta jobb är inaktivt och går inte att söka längre.

Introduction

About Digital River World Payments

We provide some of the most recognizable brands in the world with a single connection to hundreds of payment methods across the globe. In fact, nobody offers more payment models than we do. The heart of our enterprise payments business is sprung out of Stockholm, where the main part of the Digital River World Payments team is situated. We are part of Digital River, a leading global provider of Commerce-as-a-Service solutions, backed by 20 years of e-commerce experience. Digital River is headquartered in Minneapolis with 1,400 employees globally, and cater to thousands of software publishers, manufacturers, distributors, and online retailers.

The Application Specialist is responsible for monitoring, troubleshooting and supporting all applications within the payments platform. The Application specialist is also responsible for identifying and implementing mid- to long term improvements within all areas of the payments platform.

About the job

The Senior IT Application Specialist is responsible for monitoring, troubleshooting and supporting all applications within the payments platform whilst also being responsible for identifying and implementing mid- to long term improvements within all areas of the payments platform.

What You'll Do:

  • Monitor, troubleshoot and support applications both in the production and the acceptance environment.
  • Performing daily operations with 2nd and 3rd line support internally and externally, deployment and verifications of new releases.
  • Play big part in identifying gaps in both business and platform monitoring.
  • Participate and drive internal projects to supply requirements from an operational perspective.
  • Analyzing live-transaction trends over our Payments platform.
  • Discover, automate, and monitor IT processes with an eye to flexibility, best practices, high performance and continuous improvement
  • Identify limitations and problems within the payments platform that complicates the work for other roles within the CSO department, prioritize them, and implement solutions and/or gather the necessary resources to address it.
  • Apply the defined support processes for all support errands.
  • Contribute to developing and improving the payment services, the support processes and the overall client satisfaction
  • Training of new team members
  • Contribute to developing and improving the Client Support department and the company as a whole.

What you'll need to succeed:

  • Bachelor's degree or equivalent university education within relevant area.
  • Knowledge of and experience from working with Linux/UNIX environments.
  • General knowledge within the following technical areas: Data communication and networks, data encryption, databases and SQL, programming and scripting.
  • Knowledge of and experience from working with monitoring tools as Zabbix, OP5/Nagios.
  • Familiar with search based data management tools such as Splunk or ELK stack (Elastic Search/LogStash/Kibana)
  • Knowledge of and experience from working with Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Interest in and/or experience in software development is considered a plus.
  • Excellent ability to handle different tasks simultaneously and being flexible while continuing to deliver high-quality results.
  • Excellent ability to work in an organized and structured way.
  • Excellent ability to work independently as well as in teams.
  • A creative and analytical mindset.

Language skills

Excellent written and verbal language skills in Swedish and English and an ability to communicate clearly and efficiently with others.

Om företaget

Why Digital River World Payments

We're convinced that in order to be very good at something, you need to really enjoy doing it. We aim to create an inspiring workplace and believe that a great atmosphere plays an important role in bringing out the very best in every individual! We are a global business and a truly international team. We offer a competitive compensation and benefits package, including a generous pension scheme, private medical insurance, supplemental health insurance cover, and annual fitness contribution. In many roles we can offer flexibility in working hours and location, taking advantage of our global footprint.

Bild #0 - Digital River
Bild #1 - Digital River
Bild #2 - Digital River
Bild #3 - Digital River

Uptrail AB • Katarinavägen 15, 116 45 Stockholm
© 2014-2022