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SEB Solna Heltid

Head of Customer Channels to SEB Kort

About the job

Do you have a passion for leading tech teams and drive strategic transformation? Do you want to be part of developing SEB Kort’s digital channels (mobile apps and web) to meet the new demands from the world around us? Great! Then you might be the candidate we are looking for.

About the job

SEB Kort is on a journey to transform based on new competition and shifting customer expectations. A key success factor in achieving this is having market-leading digital customer channels. As the Head of Customer Channels you will manage an engineering team consisting of 15-20 people responsible for SEB Kort’s logged-in channels (mobile apps and web). Your direct reports consist of software developers, scrum masters and testers. All staff work in agile teams in the SEB Kort domain.

Your overall responsibility is to:

· Execute on the strategic direction for SEB Kort’s logged-in customer channels (mobile apps and web), together with stakeholders

· Lead and empower your direct-reports through coaching leadership

· Manage the portfolio of applications and ensure stable running operations 24/7

· Handle life cycle management and work on simplification and optimization

· Handle external vendor relationships and contracts

· Handle HR related topics in relation to your team

· Secure needed competencies through work force planning, recruitments and training

· Support your direct-reports’ work in their respective agile teams in the agile domain

· Follow up on budgets and cost targets

You will report to the Head of Channels and will be part of the Channels management team. The position is based in Solna, Arenastaden.

Who are you?

· You love building tech teams and empower people through coaching leadership

· You have at least 5 years of experience managing a tech team or tech organization

· You are fluent in Swedish (or Norwegian/Danish) and English

· You are an experienced communicator and to collaborate with others comes natural to you

· You are passionate about driving agile transformation and build agile culture

· You have technical understanding of web and mobile apps and know how to leverage technology for delivering market-leading customer experiences

· Knowledge and experience of Java applications/platforms is a merit

Learn more about working at SEB

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.

Great people often know great people – please share if you have a friend who would love this job.

Welcome with your application

Attach your CV and a personal letter describing yourself and how you can contribute. Since we select candidates continuously, feel free to send in your application today, but no later than December 4, 2022. For questions reach out to recruiting manager Robert Gullander, Head of Channels, SEB Kort, or Talent Acquisition Partner Sebastian Vesterlund,

Welcome to a community of tech-savvy and passionate employees from all corners of the world. SEB is in fact one of the largest IT employers in the Nordics. Together we future proof a world of financial flows by exploring and implementing modern digital architecture and state-of-the-art technology. We are driven by collaboration, insight, and friendship. But also, a desire to change and improve. All in all, it creates a balance - where life and a stable yet exciting job can co-exist. If you want to shape tomorrow's bank - continue reading and apply today.

Read more:

  • Perk: Free gym Free gym
  • Perk: Sickness insurance Sickness insurance
  • Perk: Wellbeing allowance Wellbeing allowance
  • Perk: Career opportunities Career opportunities
  • Perk: Collective agreement Collective agreement
  • Perk: New technologies New technologies
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