Scania • Södertälje • Heltid
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D365 Customer Engagement is used globally with installations in +25 countries. After a recent move from on-prem to cloud, we will now increase the pace of new implementations of our Scania CRM (SCRM) solution. The plan is to implement about 26 more markets in the coming 15 months.
We are a global team with around 20 persons of different nationalities, we are working both from onsite and some offsite with full responsibility for our Scania CRM solution, so we are working within the whole life cycle with new developments, maintenance and support.
We are looking for a flexible and curious and experienced agile coach/scrum master. You will be welcomed into an exciting area of high strategic importance for Scania, and your work will make a real difference.
You will coach and develop build high performing teams working with D365 Scania CRM to continue on the journey to becoming more self-organized, create a good working climate around motivated team members and psychological safety. Also creating a culture to share knowledge within the team, build team spirit and trust as well as finding the team's capacity and develop their skills. With help of the agile toolbox, you ensure that we are working with continuous improvements and continuous learning. You will also collaborate to a lot of stakeholders about development and thus grow business trust.
You have an agile mindset and you are a true team player with a positive attitude and a proven ability to lead others. You dare to question and have an exploratory mindset and you are constantly looking to increase your knowledge and abilities, as well as help the team increase theirs. In addition to that, we believe that you are transparent and clear in your communication and have a passion for delivering customer value.
To succeed in this role you have a solid background as agile coach or scrum master with D365 experience (qualifying with D365 CE/CRM), you are experienced in Kanban, Scrum, SAFe or other agile methods.
It is a merit, but not required if you have experience working with technical agility & fostering a DevOps culture such as with CI/CD pipeline, test automation.
We use JIRA as our case-handling system. The team is international and our corporate language is English.
What can we offer you?
If you have an agile mindset, you are a true team player and are looking for a wide variety of opportunities within IT – Scania is the place for you! In addition to career and development opportunities, we also offer Scania employees other benefits, such as bonuses, a pension, flexible working hours, flexible workspaces, lunch at reduced prices and much more.
For more information, please contact:
Johanna Åström, Manager ERP Digital Core D365 SCRM, +46 73 668 62 56
Magnus Hellqwist, Senior Manager ERP Digital Core, +46 700883334
Your application should include CV and cover letter. Please state any preferences regarding position in your cover letter. Selection is ongoing throughout the application period.
Scania is a world-leading provider of transport solutions, including trucks and buses for heavy transport applications combined with an extensive product-related service offering. Scania offers vehicle financing, insurance and rental services to enable our customers to focus on their core business. Scania is also a leading provider of industrial and marine engines. In 2019, we delivered 91,700 trucks, 7,800 buses as well as 10,200 industrial and marine engines to our customers. Net sales totalled to over SEK 152 billion, of which about 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 51,000 people. Research and development are concentrated in Sweden, with branches in Brazil and India. Production takes place in Europe, Latin America and Asia, with regional production centers in Africa, Asia and Eurasia. Scania is part of TRATON SE.