About the job

Are you passionate about new technology and making a difference? Join our digital transformation!

SEB is more than just a bank with an IT function. We are a progressive tech company powered by innovation and fueled by collaboration. From COBOL to AI and everything in between, we offer you an impressive tech stack and several technology paths. Together we're innovating for a sustainable society and building the tech arena of the future, a welcoming space for everyone. Are you ready to take on a new challenge? If so, you'll be interested in this opportunity!

About the role:

Control Center is a first line support function, with a continuous monitoring and operation services 24 hours per day,7 days of the week and 365 days per year. The team consists of 18 operators that contribute to ensuring a robust and stable technology environment of the whole of SEB. We are supporting applications and all IT platforms throughout the bank. Control Center are part of Technology, specifically Digital Workplace, IT Automation & Quality (DWAQ). We are now looking for a Control Center Operator to join the team.

Being a part of the team, where you contribute to continuous improvement. The position also includes stakeholder and vendor contact, both in Swedish and English. Other tasks this role entails are monitoring application and infrastructure events, identifying, isolating and resolving alarms, register and assign incidents, service desk tasks, request fulfilment such as urgent access, restoration of files, acute errors and password problems.

To thrive in this role, we believe you have:

Knowledge of one or several of our IT platforms, eg Windows, Unix/Linux, Mainframe, iSeries, Network, Storage
Solid experience from customer contact
Great communication skills in both Swedish and English
It is meritorious if you have good knowledge about SEB. IWS and JCL knowledge is also desired

What we offer:

Agile and modern ways of working
Extensive training and learning opportunities
Friendly and welcoming culture
Excellent office environment

Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.

Since we select candidates continuously, feel free to send in your application today. If you have questions about the position, please contact Team Manager First Line & Automation, Mattias Henriksson at phone +46 70 739 15 52 or by mail Mattias.henriksson@seb.se.

Learn more about working at SEBhere: www.sebgroup.com/techcareers

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.