IT Operations Manager

Marginalen Group will outsource its IT environment and you will be responsible for creating and maintaining a cost effective, state of the art IT environment together with our outsourcing partner.

Key targets and responsibilities

• Responsible for the infrastructure and local end users IT experience
• Responsible for Internal Operational Level Agreement (OLA)
• Ensure all IT projects meet both external and internal requirements and are delivered on time and on budget
• Ensure that all IT processes are properly documented and understood
• Ability to identify business needs and provide technology solutions
• Manage & drive better service from 3rd party suppliers and have direct vendor management responsibility
• Continuous improvement around processes and service delivery
• Create and implement KPI's & SLA's around service delivery
• Effectively communication all aspects of IT to business stakeholders in a clear way
• Responsible for ensuring IT security compliance.

Personal competencies

• Excellent Swedish and English language skills
• Development oriented mind set
• Process measurement skills
• Capability to create results
• Strong service delivery skills
• Ability to turn complex issues into simple solutions
• Cooperation and interpersonal skills

Knowledge and experience

• Many years of successful experience in working with IT Operations and Information Management
• Experience in working with outsourced IT environment and understanding of Hybrid cloud solutions
• Experienced with ITIL processes
• IT Security and data protection awareness is considered as an advantage
• Project Management & Vendor Management experience
• International experience is an asset
• Preferably holds a relevant university degree

Physical location of the position is in Stockholm, Sweden.

For further information, please contact Anders Pålson, Marginalen AB, 010-495 19 00.

Applications (written in English) should be submitted through the application system no later than 2017-01-15.

Marginalen Financial Services AB's mission is to develop tomorrow's financial services in order to ease the administrative burden of companies, consumers and authorities. We are a company with big visions which have turned out in services like Hygglig Checkout.

Marginalen Financial Services AB has eight employees and is part of Marginalen Group, founded in the 1990s, with approximately 700 employees in Sweden, Lithuania, and Latvia. Marginalen Bank, a relatively new bank on the Swedish market, is also part of the group. We are located in a wonderful, newly refurbished buildning at Adolf Fredriks kyrkogata in central Stockholm.