Operations Associate to Erinion

Are you passionate about making a sustainable impact in the world of electric transport? Do you thrive in an innovative and entrepreneurial environment? Then you might be the new Operations Associate to Erinion!

Your role

As an Operations Associate, you will be a key part of the Customer Operations team, ensuring smooth onboarding, operational follow-up, high data quality, and efficient coordination across our markets. You can be based in Stockholm or Amsterdam and you will work in a global context, supporting markets across Europe and ensuring that our charging infrastructure performs reliably and efficiently. The role reports directly to the Head of Customer Operations 

Your responsibilities

• Complete new customer setups in the CRM (subscriptions, invoices & asset management).
• Register new customers, sites, chargers, vehicles, and users in Erinion Connect (Charging Management System).
• Follow up on escalated operational cases across markets.
• Coordinate and validate invoicing flows between Finance and cross-functional teams in Salesforce
• Analyze operational profitability per customer and identify improvement areas.
• Monitor Repair & Maintenance cases, ensuring timely completion and accurate documentation.
• Analyze uptime and redundancy needs, and propose improvements to reduce costs for customers.
• Prepare and distribute quarterly customer reports.
• Collaborate closely with Operations Managers, Sales, Deployment, Finance, Product, and market teams.

Your profile

We’re looking for a structured and analytical operations talent who thrives in a fast-paced, data-driven environment. You enjoy working with systems, solving operational challenges, and turning detailed information into clear, reliable outcomes. You take ownership, collaborate well across teams, and bring a high level of precision and accuracy to everything you do.

 

• Highly structured with strong attention to detail and data quality.
• Analytical mindset with the ability to interpret operational data and identify improvements.
• Strong ability to manage multiple parallel tasks and maintain clarity under pressure.
• Technically inclined and comfortable working with systems such as CRM, CMS, and data dashboards.
• Communicative, collaborative, and comfortable working in a global setting.
• Experience from administrative, operational, or coordination roles in a technical or service-oriented environment.
• Fluent in English; additional European languages (Swedish, German, French, Dutch, Polish, etc.) are a plus.

About Erinion

Erinion designs, builds and operates depot and destination charging solutions for heavy-duty vehicles. As part of the Scania Group, we combine the strength of a global transport leader with the agility of a fast-growing company. Our approach focuses on energy efficiency and optimal utilisation, ensuring that electrification is not only sustainable but also financially and commercially viable for our customers. We support different ways of financing, owning and operating charging sites, so that each customer can find the model that best fits their business. With operations across eight European markets and global expansion underway, we enable transport operators to electrify their fleets with confidence and long-term profitability.  

Further Information and Application

We are driven by our belief that the power of diversity fuels innovation. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. We are working with an ongoing selection; please apply as soon as possible if you are interested, but no later than 2026-01-14. Your application should include your CV and certificate of your highest finished degree. Please note that we cannot accept applications over email. If you have any further questions contact Sebastian Glaas at sebastian.glaas@andpartners.com. A background check might be conducted for this position.

We look forward to your application!

Nothing is more important than our people. With a company culture that’s based on shared and inclusive core values. We have a supportive community, where everyone has opportunities to grow and succeed.