SSN Sales Administrator

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

The European Sales Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department, based in Lund service ~3900 customer sites in Europe, TIRCCA, Maghreb in thirteen different languages. This department includes the Sales Administration Officers who directly handle our customer satisfaction. We are now looking for a talented German speaking Sales Administrator Officer to join.

As a Sales Administrator, you will play a vital role in our dynamic team’s success in handling all the administrative tasks for the spare part orders, from initial contact with the customer, to coordination and follow-up of transportation to the customer’s destination. You will report to the Sales Administration Manager of the European Sales Administration Centre in Lund.

This is a temporary maternity leave cover position for 12 Months, and you will be based in Lund, Sweden. No paid relocation is possible.

• Act as our main contact for customers & market companies for parts orders and inquiries
• Respond to incoming orders and aid queries by phone and e-mail
• Execute order administration tasks in SAP’s ECC and Salesforce and other internal tools & systems
• Follow-up on orders, service level agreements, and other key measurements
• Assure that transport to each customer is done at the right time and at the lowest cost
• Work in close cooperation with the European market companies & other internal departments
• Continuously build and use your network of Tetra Pak colleagues & external partners for support

• We believe that you are a result-oriented and service-minded person. You have no problem working on various tasks at the same time. Your work is highly structured, ensuring accuracy on a detailed level. You can work independently, but you are also a team player and enjoy collaborating with your teammates and other teams to solve work tasks in the most efficient way. Furthermore, customer service is your leading star.
• Relevant post-secondary education
• 1-2 years experience in working with customer service and administrative tasks
• Good knowledge of the Microsoft Office package
• Experience in working with SAP ECC is highly regarded
• Business level fluency in both German and English, written and verbally

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at . 

This job posting expires on 31 October, 2025.

If you have any questions about your application, please contact Ilona Szoke.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Du vill göra skillnad. Det vill vi också. Varje dag arbetar vi för att förbättra tillgången till säkra livsmedel för människor över hela världen – och samtidigt skydda planeten. Oavsett om du precis har inlett karriären eller är redo för nästa steg – kom till oss. Tillsammans kan vi bli en del av lösningen.