Polarium • Solna • Full time
We develop and manufacture turnkey energy storage solutions, based on lithium-ion battery technology. Our goal is to engineer technology that both stores and optimizes energy as we shift towards more efficient energy usage and renewable energy sources on a global scale. You’ll have the opportunity to work with exceptional engineers, scientists, developers and more to pave the way for the next big leap in the energy industry through our battery energy storage and optimization systems.
About the job
We are looking for a dedicated Technical Support Specialist to our Global Service team. In this role you will have responsibility for delivering exceptional levels of customer service to appointed customers. You will also help build and improve knowledge database and work with process and routine improvements to ensure same service level globally. You will also act as senior interface between our 1st line regional tech support and R&D.
This is a permanent full-time position with a placement in Stockholm.
What you will be doing:
We believe you have:
It would be a strong merit if you have experience working with lithium batteries, Power generation from for ex Wind, Solar, BESS, Data center deployments or similar volume services project environments.
Who are you?
You have excellent English communication skills, and if you also have knowledge in Swedish, Arabic, French, or any other language is it is a bonus. You are able to work in a structured, organized, and collaborative manner whilst prioritizing based on the importance/impact to the company, and of course you are a great team player.
At Polarium, creating change in the energy industry starts with our team. We believe a diverse workplace brings creativity, innovation and better represents our customers, and the many communities they serve, around the world. A positive work-life balance is what supercharges our teamwork and a sustainable personal journey throughout our careers. We offer:
Since Polarium launched in 2015, we’ve been on a mission to redesign the energy industry. We’re unlocking the massive potential of energy storage systems through our wide range of intelligent and digital services. Our passion for solving challenges is what drives our next generation of premium energy storage products in use on all continents and in all climate zones. Today, we power businesses, optimize energy usage, and reduce carbon dioxide emissions to create a cleaner future in energy.
Kindly submit your application through the provided apply button in the advertisement on our careers page, as we are unable to accept any applications via email in compliance with the GDPR regulations.
We look forward to receiving your application!
We are a Swedish company dedicated to providing the best-performing, safe, and sustainable energy storage solutions built on lithium-ion technology. Today, our market-leading solutions are in use on all continents and in all climate zones. We ensure that the flow of energy never stops, while enabling our customers to reduce their energy costs and carbon footprint.
Do you share our vision for a smart and sustainable future? Join our team!