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SEB Stockholm Heltid

Team manager IT Quality & GIH to SEB, Stockholm

About the job

SEB is a leading northern European financial services group, and at the same time, one of the largest IT employers in the Nordics. Banking is changing rapidly, and we are proud of our reputation for being entrepreneurial and innovative in the face of change. Our brilliant techies work hard to future proof SEB’s digital architecture and customer products because it genuinely makes a huge impact for our customers and colleagues. Does that sound like a fit for you?


SEB’s digital services expects to always stay open for our customers. IT Quality and GIH secure that SEB delivers good IT quality and quickly solves any customer impacting IT disturbance.


What you will be doing

The team consisting of around 10 team members is responsible for the IT operational processes as well as Business Continuity Management for the IT solutions. The role Global Incident Handler which coordinates and secures fast incident solution of all major IT incidents is also handled from this team. Furthermore, the team is responsible for IT quality follow-up, analyze and improvement for the SEB Technology organization.

As team manger you are expected to drive the transformation of the SEBs operation processes and way of working to fit a cloud delivery model that SEB is quickly moving towards and having a strong focus on BCM in the technology organization which is focus area both from regulators and bank customer. You will support the IT COO role and should be able to take a leading role in a crisis’s situation.


Collaboration, both within the team and with other parts of the organization, is a key success factor. You will need to work independently but also coordinate with other team managers and teams. The team works fully agile and as a team manager you will also be part of the agile structure.


Who we are looking for

To succeed in this role, you need earlier experience of IT operations and strong leadership skills. You work with psychological safety and frames that foster autonomy. You are a team player who are open for change and are ready to develop along with the team.


What we offer

· Challenging, cutting-edge work

· Opportunities to help transform an industry

· Mobility within a large global company

· Agile and modern ways of working

· Empowering environment


Ready to join?

Does this sound like the perfect job for you? Please send in your application today, but no later than 2022-06-13. If you have any questions, please don’t hesitate to contact me, Niklas Williams +46707393427




Welcome to a community of tech-savvy and passionate employees from all corners of the world. SEB is in fact one of the largest IT employers in the Nordics. Together we future proof a world of financial flows by exploring and implementing modern digital architecture and state-of-the-art technology. We are driven by collaboration, insight, and friendship. But also, a desire to change and improve. All in all, it creates a balance - where life and a stable yet exciting job can co-exist. If you want to shape tomorrow's bank - continue reading and apply today.


Read more: sebgroup.com/techcareers

  • Perk: Free gym Free gym
  • Perk: Sickness insurance Sickness insurance
  • Perk: Wellbeing allowance Wellbeing allowance
  • Perk: Career opportunities Career opportunities
  • Perk: Collective agreement Collective agreement
  • Perk: New technologies New technologies
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