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SEB Stockholm Heltid

Junior IT Support Handler at SEB Life in Stockholm

Detta jobb är inaktivt och går inte att söka längre.

About the job

Do you have a burning interest in helping others? Does your heart beat to solve problems? Do you like speed and quality? Would you like to be part of reducing the number of incidents and proactively secure stability? Here is the opportunity for you!

We are now looking for a Junior IT support handler to join our daily Process Support Team within the Customer Journey Tribe at Life Domain.

What you will be doing

You will work with 2nd line IT support for some of Life’s most important business processes within the Customer Journey Tribe. Being part of this team, you will contribute to a highly efficient and reliable support process, analyze technical incidents and work with continuous improvements. You will work in close collaboration both within the support team and agile teams cross SEB.

As a Junior IT Support Handler you will be responsible for:

- Assistance to system users for incident handling, incl. consultation, analysis, and resolution

- System maintenance and monitoring of automated daily processes

- Access rights support and control in internal applications

Who we are looking for

We believe you are service minded and customer oriented, a motivated team-player, willing to learn and share knowledge, help others and accept help.

You will be a good fit if you have:

- Strong personal drive to focus on helping others, solving incidents and strive for quality

- Analytical and problem-solving skills, curiosity to detect a root-case

- Good Swedish and English skills (written and verbal)

Learn more about working at SEB

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.

Ready to join?

Since we select candidates continuously, feel free to send in your application today, but no later than May 15th 2022. If you have questions about the position please contact Linda Vestman, Head of Process & Customer Management at phone 0708-637468 or by mail

SEB is one of the largest Tech employers in the Nordics. We are international, business savvy techies that contribute to or are responsible for SEB’s banking software, ensuring that both internal and external products and services are delivered fast and efficiently, that access is always on, and that solutions are trusted and compliant. We work hard to future-proof SEB with world class digital architecture and the deployment of new technologies.

Read more:

  • Perk: Free gym Free gym
  • Perk: Sickness insurance Sickness insurance
  • Perk: Wellbeing allowance Wellbeing allowance
  • Perk: Career opportunities Career opportunities
  • Perk: Collective agreement Collective agreement
  • Perk: New technologies New technologies
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