UX Researcher

Our clients are rapidly shifting to digital ways of working and as a result, we are growing fast too! We are currently looking for a UX Researcher who wants to be part of large business transformations to ensure we uphold our promise to elevate the human experience design, for people rather than platforms. You will work in design-led implementations of enterprise platforms, using design methodologies and UX skills to increase the productivity and positivity in our clients’ workforce.

About the role: 

Mobiento, a Deloitte Business, is a wonderful mix of designers, strategists, and technologists. We are a powerhouse committed to transforming experiences that enriches people’s lives. We work in cross-competence teams, collaborating closely with the client to create products and services and make an impact that matters. 

As a UX Researcher you are the voice of the people. In all of your interactions with clients, project managers, designers, engineers, and more, you’ll advocate for what users want, need, and expect as part of the platforms we help our clients implement. You’re innovative, quick-thinking and eager to learn. You are passionate about making the complex clear and create solutions and interfaces that bring smiles to its users and help unleash the full potential of our client employees. Together with the client and a team of industry experts, developers, strategists and creatives, you will work to understand the client’s business requirements in the broader context and then advocate for the employees by developing intuitive interactions and easy-to-use interfaces. This requires that you are passionate about understanding your audience and are able to communicate design in their language. 

Skills and requirements: 

• You have worked professionally as a UX Researcher/Designer for 3+ years
• You have experience delivering customer centric experiences. Even better if you have some experience from platforms like Salesforce and/or SAP
• You have used design tools such as Sketch and Invision
• You can deliver user stories, user journeys and process flows optimized for clients in different industries
• You can plan and run co-creation workshops with clients and senior stakeholders
• You are able to clearly articulate your design decisions in front of teams and clients in English. (Swedish is not a requirement)
• Experience in marketing/e-commerce is a bonus 

We believe you have a positive can-do mentality and that you are a creative problem solver. In addition, you are flexible in your work and have the ability to quickly adapt to new directives or approaches. You have a curious nature and keeps up to date within your profession and area of expertise. Lastly, we believe you have great communication skills and works well in groups and individually. 

You are offered: 

Being part of Mobiento, a Deloitte business, is fun. You will join a team of passionate and highly skilled colleagues of many different nationalities. This is a great opportunity to work on interesting and challenging projects in a very friendly and diverse working environment.

• Work-Life Balance: We offer 30 days of vacation, a couple of extra red days, a Flex system for overtime, a moving day, and we will always support you on prioritizing life when it’s most needed. You can also benefit from a good Health care insurance, a Pension plan and 5000 SEK for sport activities.
• Personal Development: We offer a clear career path, where you will be able to set goals with your assigned coach and follow-up on them throughout the year. You will be surrounded by colleagues who genuinely want to see you succeed and reach your most ambitious goals!
• Champions: We have champions for everything (website, meet-ups, social media, feedback…), pick your favorite topic and help us develop the agency by bringing your ideas to the table.
• Activities & Parties: Usually we go on a yearly kick-off trip and have seasonal parties, however due to the pandemic this is put on pause.  
• Remote community: Given the current circumstances, we are all working from home and keep the vibe going in a virtual way with some virtual Fika, AW, Bake-off and more! 

About Mobiento: 

Mobiento, a Deloitte business, is an integrated part of Deloitte Digital, one of the world’s largest digital agencies with more than 20.000 digital experts all around the world, all working to bring empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we make an impact that matters to our clients and society. We’re a new type of creative digital agency that fuses strategy, tech and design to identify where businesses need to be, then get them there. We deliver experience strategy, spark innovation and build digital products and services that are loved by millions of consumers and employees. 

Other information: 

• Start date: As soon as possible
• Location: Tulegatan 15 Stockholm. A requirement is that you already have a valid work permit and live in Sweden. 
• Work extent: This is a permanent full-time contract opportunity. 
• Please attach or link your portfolio. 
• Contact information: If you have any questions about the role, please contact Malin at mjarncrantzward@deloittedigital.se

Mobiento is a part of Deloitte Digital, working to bring empathy, ideas, and experience into digital transformation. At Mobiento, we enjoy working together and are a very close-knit and caring team.