H&M • Full time • Stockholm
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WHAT YOU’LL DO
As our Global Loyalty & CRM Manager at H&M, you will lead a dynamic team of Loyalty Business Experts, Email and Push Analysts, and a micro CRM team. This role is pivotal in driving customer loyalty and engagement through strategic CRM initiatives. You will be responsible for setting a clear loyalty strategy, ensuring data-driven decision-making, and fostering a unified view of a profitable customer.
WHO YOU ARE
We are looking for people with:
Personal Attributes
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. The last day to submitt your CV is 14th of february.
Mäster Samuelsgatan, Stockholm, Sweden
Share with your friendsWhat do you want to be? At H&M you don’t have to choose. Be your unique combination of qualities, what makes you who you are. Here you can make a difference on your own and at the same time feel community and belonging. Be here today & discover all you can be tomorrow. Be yourself & more at H&M.