CRM Intern

Who we are and what we do:

At Viedoc, we design engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster.

We accomplish this by combining technology and a creative design to streamline, automate and simplify conventional processes within clinical research. Simply put, Viedoc makes every aspect of a clinical study a bit smoother, resulting in greater discoveries that make a difference, and has the potential to improve lives.

Real change means challenging the status quo – our driving force since we started almost two decades ago. In everything we do, we work for a healthier world, searching for better, more efficient solutions that answer to the needs of both our users and humanity.

What you will do and why:

Right now, we are increasing our Sales Ops team and are looking for a new CRM Intern who will support our sales processes. As a CRM Intern you will support the users and CRM team by assisting with database management, campaign execution, and administrative tasks. This position does not involve direct customer contact but requires strong attention to detail and organizational skills.

This means you will be responsible for:

• Inputting new prospect/customer information accurately into the CRM system manually and through imports, and update and maintain customer records to ensure data integrity.
• Assisting in organizing customer data for targeted marketing efforts, executing CRM campaigns, and collaborating with the marketing team to ensure accurate targeting and performance monitoring/reporting.
• Regularly checking the CRM system for accuracy, removing duplicates, and keeping procedure documentation up to date.

As a professional, we would like you to have:

• High school diploma or equivalent
• Strong attention to detail and accuracy in data entry
• Excellent communication skills, both written and verbally
• Basic excel skills (knowledge of using formulas like VLOOKUP and pivot tables)
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in basic computer applications (e.g., Microsoft Office suite)
• A positive attitude and willingness to learn

We would even appreciate it if you have some college coursework in business, inside sales, or related field.

Please note that this position is an unpaid six-month internship. At the end of the internship, we will review your performance and contributions to assess the potential for transitioning to a permanent role.

Industry
eClinical, Software, Pharmaceutical, Biotech, Medical Device, Consumer Health 

Interested?
We review applications on an ongoing basis, do not wait with applying. If you want to join our incredible team, apply for the job! Do you want to know more? Feel free to reach out to the team member responsible for this role below.

Viedoc designs engaging software for the life science industry. By accelerating clinical trials on all levels, Viedoc’s solutions support major pharmaceutical, biotech, and medical device companies, as well as renowned research institutions worldwide. Headquartered in Uppsala, Sweden, Viedoc also has offices in America, France, Japan, Vietnam, and China. Since Viedoc’s inception in 2003, over 1 million patients in more than 75 countries have participated in studies powered by Viedoc.