Sales Performance Manager

Resurs is looking for a Sales Performance Manager to lead Nordic Outbound Sales 

Outbound at Resurs is on a transformation journey. Our ambition is clear: to become the leading sales organisation in the Nordics within consumer finance and deposits. 

We work proactively with loans, cards, insurance and deposits across the Nordic markets. Performance matters. Volume matters. Quality matters. And leadership matters even more.  

As a Sales Performance Manager, you will lead a Swedish sales team while being part of a Nordic sales leadership group driving this journey forward. This is not a maintenance role. It is a performance leadership role in an environment where standards are being raised

As a Sales Performance Manager at Resurs, you are responsible for: 

• Leading and developing a team of outbound sales representatives 

• Driving performance across core KPIs including volume, hitrate, pricing, cross-sell and quality 

• Coaching behavioural excellence, not just numerical outcomes 

• Translating targets into clear daily expectations and structured follow-up 

• Building a culture where accountability and enthusiasm coexist 

• Contributing actively to the Nordic sales leadership team 
  

This role will offer you to: 

🗽 Shape a high-performance culture from within 

🚀 Drive real commercial impact across loans, cards, insurance and deposits 

🧠 Influence how we work, not just what we deliver 

📈 Develop individuals into top performers 

📦 Be part of building the Nordic benchmark in outbound sales 

✔️ Have experience leading a performance-driven sales team 
✔️ Understand that sustainable results start with behaviour 
✔️ Coach daily habits, structure and mindset – not only numbers 
✔️ Are comfortable raising expectations and following through 
✔️ Balance commercial ambition with regulatory responsibility 
✔️ Work systematically with data and KPI follow-up 
✔️ Take ownership in leadership discussions and contribute with perspective 
✔️ Thrive in an environment where challenges are embraced, not avoided 

In essence, you understand that volume is earned through disciplined behaviours. 
You know how to identify the few behavioural levers that truly move results. 
You create clarity when others see complexity. 
You build energy rather than waiting for it. 

• Your team consistently delivers on volume and cross-sell targets 
• Behavioural coaching is visible in daily performance routines 
• Performance gaps are addressed early and constructively 
• High performers are challenged and retained 
• Your team reflects the ambition of becoming the leading outbound sales unit in the Nordics 

Outbound is evolving. We are raising standards, strengthening structure and building a long-term performance culture. We are looking for leaders who seechallenges as opportunities and who want to be part of shaping something ambitious. 

Creating balance in people’s wallets – that is Resurs’ philosophy.

It will permeate our offers, services and relationships with our friends, customers, partners and investors – and of course, our internal culture.

We can and will take our responsibility. Because we are the bank that knows how it feels.

That's why we invest in sustainable loans for green home investments and develop new offers for circular consumption. We develop easy and digital services adapted to the way we live our lives today and invest to become the first fully cloud-based bank in the Nordics.

We need you on our journey to make this happen.