Operation Manager to Erinion

Are you passionate about making a sustainable impact in the world of electric transport? Do you thrive in an innovative and entrepreneurial environment? Then you might be the new Operation Manager to Erinion!

At Erinion, part of the Scania Group, we are leading the global shift towards a more sustainable transport system by shaping the future within charging and e-mobility

Your role
As an Operation Manager, you play a key role in ensuring maximum uptime for our customers, with a focus on charging solutions. You will coordinate and secure the delivery of maintenance, software and firmware upgrades, troubleshooting, repairs, and commissioning activities across various locations within your region.

You will also be responsible for setting up and integrating centrally agreed support processes for depot charging in your market. This includes close collaboration with internal and external stakeholders such as product management, procurement, sales, and suppliers of charging equipment and services.

Your responsibilities

• Serve as the escalation point for contractors and customers when technical issues arise
• Coordinate on-site technical activities related to installation, commissioning, repair, and maintenance of charging infrastructure
• Troubleshoot and perform root cause analysis, both remotely and occasionally on-site
• Identify recurring issues and share feedback with relevant stakeholders
• Plan, organize, and execute your own technical activities
• Document all actions and findings in the relevant support systems
• Support onboarding and training of customer teams after new installations
• Act as the main operational contact for the customer
• Provide technical support to the sales and deployment teams

Your Profile
We’re looking for a technically skilled and customer-focused professional who thrives in a hands-on environment. You take pride in delivering high-quality support, enjoy solving problems independently, and are motivated by being part of the shift towards renewable energy and e-Mobility. With a proactive mindset and strong communication skills, you contribute to both effective customer support and a strong team dynamic.

• A background as a technician in the electrical engineering field; field-based work is a plus
• Experience with low- and medium voltage electrical systems
• Experience in technical customer support
• Strong communication skills and a customer-oriented mindset
• Ability to work independently and take initiative
• Fluency in Swedish and English; knowledge of German or French is an advantage
• Valid driver’s license (type B)
• Willingness to travel, including overnight stays
  
  

Our business

We offer private and semi-public charging solutions to build, own and operate infrastructure at customer sites to enhance their operational efficiency, minimise cost and increase flexibility. Erinion is on a fast-paced growth trajectory. If you thrive in dynamic environments fuelled by innovation and collaboration, then Erinion is the place for you!

Our offer

Join our passionate team in Stockholm city, at Drottninggatan 29, and be a driving force in the future of sustainable transportation. At Erinion, you won't just be a part of the change, you'll be pioneering it. We offer a competitive compensation package, alongside unparalleled professional growth opportunities. This is an early-stage company where your ideas are valued, your contributions have a significant impact, and you have the chance to develop and grow alongside Erinion.

Further information and application

We are driven by our belief that the power of diversity fuels innovation. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. We are working with an ongoing selection; please apply as soon as possible if you are interested, but no later than 2025-06-20. Your application should include your CV and certificate of your highest finished degree. Please note that we cannot accept applications over email. If you have any further questions contact Linda Rosenqvist at linda.rosenqvist@scania.com A background check might be conducted for this position

We look forward to your application!

Nothing is more important than our people. With a company culture that’s based on shared and inclusive core values. We have a supportive community, where everyone has opportunities to grow and succeed.