Getinge • Full time • Dilbeek
Getinge • Full time • Dilbeek
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
About this Opportunity
As a Service Support Operative, you’ll be an essential member of our Sales and Service Support team in Belgium, the driving force behind smooth operations and outstanding customer experiences. Acting as the first point of contact for both Field Service Engineers and customers, you play a key role in ensuring that all service activities are scheduled accurately and followed up efficiently. You’ll also support your colleagues, provide backup when needed, and coordinate the calibration of tools. Through your proactive approach and attention to detail, you help us meet contractual commitments, deliver high-quality service, and uphold the exceptional standards that our customers rely on every day.
What You Will Do
In this role, you will be responsible for ensuring smooth and efficient coordination of service activities. You’ll act as the link between customers, Field Service Engineers, and internal teams, making sure all service work is planned, executed, and followed up accurately.
Some of your daily tasks:
• Manage and coordinate schedules for preventive maintenance, repairs, and installations.
• Prepare and process service activities, including creating and tracking orders in SAP.
• Communicate effectively with customers and internal stakeholders to align on planning and updates.
• Support ongoing process improvements and act as backup for colleagues when needed.
What You Will Bring
To be successful in this position, you combine strong organizational skills with a proactive and customer-focused mindset. You communicate clearly, work accurately, and thrive in a dynamic service environment.
• Bachelor’s degree or equivalent experience.
• Fluent in Dutch, French, and English.
• Strong administrative and planning skills in a technical/commercial B2B environment; experience with SAP and/or Salesforce is a plus.
• Quality-oriented team player with excellent communication and coordination abilities.
Why Join Getinge
Getinge offers employment in a safe and supportive work environment, where teamwork and collaboration are highly valued. We maintain open communication between leaders and employees, as well as across teams.
We focus on developing our people. When you join us, we will create a personalized plan for your learning and professional growth.
At Getinge, we value individuals who are proactive and self-driven — people eager to learn and contribute to the ongoing development of our products and organizational capabilities. We are Team Players, Forward Thinkers, and Game Changers.
Application
Applications will be reviewed continually, and we therefore recommend sending us your application as soon as possible, but no later than 25-12-03.
We kindly ask you to submit your application in English to our recruitment system by clicking the “apply now” button. Due to GDPR regulations we do not accept applications via e-mail.
If you have any questions regarding the role, please contact Recruiter Frida Svensson at frida.svensson@getinge.com.
We look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired MedTech company.
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
We exist to make life-saving technology accessible to more people. To meet future expectations and perform at our best, we need Team players, Forward thinkers, and Game changers.
For this position, the company has chosen to use an external application process. This means that you must apply on their site directly and cannot apply via Uptrail.