Sales Support Operative

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

About this Opportunity

As a Sales Support Operative, you’ll be an essential part of our Sales and Service Support team in Belgium, ensuring the smooth execution of sales administration activities that are managed locally. You’ll take ownership of order processing, complaint handling, and customer support, acting as a key link between our internal teams and customers. In addition, you’ll coordinate and follow up on installation projects for our products in hospitals, ensuring everything runs seamlessly from order to completion. With your strong organizational skills, customer focus, and attention to detail, you’ll play a vital role in maintaining operational excellence and delivering the high-quality experience our customers expect and deserve.

What You Will Do

In this role, you’ll play a central role in delivering outstanding customer service and ensuring the high quality of handling of sales and project-related processes. You’ll support both customers and colleagues by managing daily operations with precision and care, from processing orders and coordinating installations to maintaining clear communication across departments. Your ability to stay organized, anticipate needs, and resolve issues efficiently will be key to keeping our service operations running smoothly and our customers fully satisfied.

Some of your daily tasks:

• Act as the first point of contact for customers and external parties via phone and email, providing excellent service and support.
• Manage sales orders in SAP, from accurate entry and procurement coordination to timely delivery and invoicing.
• Follow up on installation projects in hospitals, coordinating with Project Managers, Service, and Sales to ensure smooth execution.
• Handle CRM leads, Salesforce cases, and customer complaints, ensuring proper registration, communication, and resolution.

What You Will Bring

To succeed in this role, you bring a strong sense of responsibility and ownership, combining a customer-focused mindset with a calm, solution-oriented approach. You are analytical, adaptable to new systems and processes, and have a keen eye for detail.

We believe that you have the following qualifications:

• Proficiency in MS Office.
• Experience with Salesforce (particularly Salesforce Cases) and SAP is a significant advantage.
• A quality-oriented team player with excellent communication, coordination, and organizational skills.
• Fluency in Dutch, French, and English

Why Join Getinge

Getinge offers employment in a safe and supportive work environment, where teamwork and collaboration are highly valued. We maintain open communication between leaders and employees, as well as across teams. We focus on developing our people. When you join us, we will create a personalized plan for your learning and professional growth.

At Getinge, we value individuals who are proactive and self-driven — people eager to learn and contribute to the ongoing development of our products and organizational capabilities. We are Team Players, Forward Thinkers, and Game Changers.

Application  

Applications will be reviewed continually, and we therefore recommend sending us your application as soon as possible, but no later than 25-12-03.

We kindly ask you to submit your application in English to our recruitment system by clicking the “apply now” button. Due to GDPR regulations we do not accept applications via e-mail.

If you have any questions regarding the role, please contact Recruiter Frida Svensson at frida.svensson@getinge.com.

We look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired MedTech company. 

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. 

We exist to make life-saving technology accessible to more people. To meet future expectations and perform at our best, we need Team players, Forward thinkers, and Game changers.

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