Team Manager Collection

We are now looking for a Team Manager in the Collection department.

In this role, you will lead the German, Danish, Finnish, and Spanish Collection team, playing a key part in optimizing our collection processes and ensuring efficiency across all areas.

About the Role:

As Team Manager Collection DE/DK/FI/ES, you will be responsible for leading six team members. You will actively contribute to daily operations while setting strategic goals and ensuring that the team operates in line with the organization’s guidelines. This role offers the opportunity to develop your leadership skills and have a direct impact on the company’s overall performance. You will report directly to the Head of Collection.

Key Responsibilities:

• Provide guidance and support to team members, while overseeing daily operations.
• Actively participate in day-to-day tasks to ensure project deliveries.
• Monitor team performance, provide feedback, and prepare reports for management.
• Develop short-term strategies to meet project goals and deadlines.
• Make quick decisions on behalf of the team in critical situations.
• Identify skill gaps and facilitate necessary training.
• Act as a point of contact for internal and external stakeholders, ensuring alignment between team output and organizational expectations.
• Ensure that the team complies with company policies and regulations.

We are looking for someone who:

• Has experience with collection processes, a strong understanding of debt recovery, and is familiar with relevant laws and regulations.
• Possesses strong analytical skills and the ability to develop strategies to minimize losses.
• Has excellent communication skills and the ability to collaborate across departments.
• Is a problem-solver who can handle challenges that arise in the collection process.
• Fluency in English is required, as it is the working language in the team.
• Knowledge of German, Danish, Finnish, Spanish or other nordic language is a plus.
• Familiarity with the markets are considered an advantage.

You will thrive in this role if you are...

...a proactive leader who enjoys having personnel responsibility and sees the value in developing and supporting your team. You approach challenges with care and insight, and you are motivated to inspire your team to achieve their goals.

Practical information:

• Start: As soon as possible.
• Location: Snarøyveien 36, Fornebu.
• Form of employment: Permanent.
• Working hours: Core hours between 09-15.
• For this position, we conduct a credit check on the candidate we offer the job to. Employment is contingent upon a satisfactory result.
  
• Applications are reviewed on an ongoing basis, and the advertisement will be removed once we have a sufficient candidate pool.

Have you heard of NOBAVERSE?
In our NOBAVERSE, we value openness, trust, and diversity. Here, you can influence your own development and have fun along the way to achieving our goals – all in a workplace that’s a little extra bubbly! ✨
Read more about our employee value proposition on our careers page.

Read more about how our recruitment process works in the FAQ.

We care for your privacy and, with reference to the GDPR, would like to ask you not to include any sensitive personal data in your application, for examples information about ethnic origin, political opinions, religious beliefs or information about your health.

Read more about how we handle your personal data here.

If you have any questions or concerns about the position, please contact the responsible recruiter.

We look forward to receiving your application! 🙏✨✨✨

With a diversified offering through three brands – Nordax Bank, Bank Norwegian and Svensk Hypotekspension – as well as two million consumers, we have the size, skill, and scalability to enable healthier finances for even more people. NOBA creates specialized, customer-centric financial offerings that are sustainable for individuals, the bank and society at large, today and tomorrow. NOBA Bank Group AB (publ) (“NOBA”) is owned by Nordic Capital Fund IX, Nordic Capital Fund VIII and Sampo. Today the NOBA group has approximately 630 employees and is active in eight countries.

As of March 31, 2024, lending to the public amounted to SEK 114.4 billion and deposits totaled SEK 105.2 billion.

Founded in 2003

Employees: 600+