DUTY STATION MANAGER

Duty Station Manager - Drive Operational Excellence Across Spain & Portugal

Are you someone who thrives on structure and enjoys being at the heart of operations? Do you have a knack for connecting the dots and making things happen? If so, our Duty Station Manager role might be the perfect fit for you!

 

We are Scandinavian Airlines System, SAS. Headquartered in Sweden, we operate 134 aircraft and last year, we flew 25 million people to more than 130 destinations in over 40 countries. As we embark upon a period of growth and transformation that includes new ownership and digital transformation, there has never been a more exciting time to join us.

 

We celebrate diversity and are proud of our inclusive workplace. Join us to experience why our employees stay an average of 7.8 years with us. Apply now and be part of shaping the future of aviation!

As a Duty Station Manager, you will:

Play a critical role in ensuring safe, efficient, and on-time airport operations across Spain and Portugal. You will be responsible for supervising ground handling operations, coordinating with internal and external stakeholders, and driving performance to meet SAS' high standards. In this role, you'll be at the frontline of our operation, solving problems, optimizing processes, and delivering top-notch service to our passengers.

Challenges you will work on:

In this exciting and dynamic role, you will oversee airport operations for Palma de Mallorca Airport and support other airports in Spain and Portugal, two strategically important markets for SAS. You will tackle the challenge of ensuring punctuality and safety for over 6,000 annual departures. As the main point of contact at the airport, you will work closely with ground handling partners, subcontractors, airport authorities, and regulatory bodies to optimize daily operations and solve issues efficiently. Your ability to collaborate and lead by example will be key to maintaining high standards.

 

Together, we are responsible for more than 6,000 departures per annum. This is your opportunity to have an individual impact on helping thousands of passengers reach their destinations safely and on time.

 

In this role you will report to the Station Manager and Regional Manager.

Key Responsibilities:

• Ensuring safe and punctual operations at all airports in Spain and Portugal
• Closely monitoring daily operations, including extra, ad-hoc, and charter flights
• Managing and negotiating with third parties and subcontractors in the event of non-performance
• Securing continuous updates of local procedures, coordinating operational procedures and issues between SAS and subcontractors
• Checking and validating invoices, identifying any inconsistencies or errors
• Overseeing station performance and reporting, including daily, weekly, monthly, and historical performance metrics
• Continuously recommending and implementing new processes to improve performance, reduce costs, and increase efficiency
• Acting as Emergency Response Coordinator when required
• Ensuring compliance with SAS performance standards and all applicable regulatory requirements
• Liaising with Airport Authorities and other airline partners to explore methods for continuous operational improvement

The Team:

You will be part of a high-performing, close-knit team within SAS' Global Line Stations, under the Ground Operations division. Our team values collaboration, operational excellence, and proactive problem-solving. We work together to deliver safe, efficient, and customer-focused airport services while driving continuous improvement.

To be successful, we believe you have:

• Extensive experience in Airport Operations with a strong desire to continue growing your career
• Solid understanding of SMS (Safety Management Systems) and quality systems
• Broad knowledge of regulations, laws, and industry agreements, including IATA SGHA and SLAs
• Familiarity with Altea DCS and proficiency in Microsoft Office
• Strong financial acumen and experience with budget monitoring
• Excellent English communication skills, both spoken and written

 

It is also advantageous if you have previous experience in a leadership or managerial role.

Other of Importance

• Location: Palma de Mallorca Airport
• Employment Type: Full-time
• Start Date: As soon as possible
• Application Deadline: 3 August 2025
• Work Permit: Applicants must have a valid Spanish work permit (please indicate on your CV)

 

This is a challenging and rewarding role that requires flexibility, as the work schedule includes weekends and public holidays. Occasional travel, sometimes on short notice, may also be required. In return, we offer an exciting, fast-paced opportunity for someone seeking a role beyond the typical 9-to-5.

 

Questions? Please contact Koenraad Slembrouck (Head of Regional Line Stations) at Koenraad.Slembrouck@sas.dk or Mikael Persson (Station Manager Spain and Portugal) at .

 

We look forward to hearing from you!

SAS is Scandinavia's leading airline. For more than 75 years, we have been flying and connecting Scandinavia with the world and the world with Scandinavia. We have always been at the forefront of what is new and scouting the horizon. We have seen the world change, sometimes over a long period of time, and sometimes quite suddenly. Changes that have made us rethink, adapt and build new. We are moving towards a future where change and the need for new thinking is constant. A future of conscious thinking and sustainable innovation.