About the job

Are you ready to begin your career in banking? Join us as a Bank Operations Specialist and contribute to delivering over 500 million transactions annually for our customers. There is no better place to learn what it means to work in a global bank than here, at the heart of the action.

As a part of the SEB Group, we at Business Services provide world-class financial services to support SEB on the journey of becoming the leader in efficiency and innovation. Our dedicated team of over 1,700 employees is focused on driving business development and growth. If you want to step up and be part of an engaging environment where you can turn your everyday actions into global results, this is where you get to shine.

About the role:

Customer Reporting Services provides service to Swedish customers. We take care of customers’ accounts and services related to them, investigate unclear payments, support Swedish Authorities with the information they need, and etc.

We have a high focus on processes automation thus we enable robots and scripts to help us in our daily work.

Here is also an ability to meet other competent and creative people, develop new skills by being a part of various communities, such as tutors, continuous improvement, scripters, or processes areas specialists.

If you are ready to learn new things, develop yourself in different areas, join us and be one of our professionals.

As a Bank Operations Specialist you will be responsible for:

Gathering information about customers' products and liabilities in the bank
Providing various reports to customers and Swedish authorities
Ensuring high-quality investigations of payments
Handling payment requests and blocking requests
Collaborating with colleagues across the company group to solve daily issues and deviations
Participating in process automation and development initiatives
Contributing to our learning culture by sharing your knowledge with colleagues

To thrive in this role, we believe you have:

Self-driven, positive, and open-minded attitude
Strong motivation to develop within a corporate environment
Growth mindset and eagerness to take on new challenges
Good time management skills and a responsible approach to tasks
Proficiency in English, both written and spoken
An interest in Intelligence Automation is a plus
Data analysis and AI knowledge is a plus
Good knowledge with Microsoft Office tools

What we offer:

Access to extensive training and development programs
A healthy work-life balance in an inclusive, welcoming culture
Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings
International career opportunities and exposure to a global working environment

Do you want to be a part of SEB? Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.

We are looking forward to your application by June 1, 2025.

Since we select candidates continuously, feel free to send in your application before the deadline.

Learn more about working at SEB here:https://www.seb.lt/en/gs

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.