About the job

Panagora is looking for an ambitious and driven Key Account Manager to join one of our production teams and manage a selection of our e-commerce clients.

You will build on existing long-term relationships and work strategically to achieve win-win solutions and mutual profitability to make our clients category winners.

You will at all time be the initial contact for new projects and incoming orders and prioritize according to available resources in the production team.

In addition to nurturing existing clients you will process new customers and develop new business in close collaboration with our CEO. To succeed in the role you need to be responsive and professional.

Responsibilities

Act as the client’s point of contact at all time and constantly increase customer satisfaction
Manage existing clients and develop new business with proactive improvement suggestions
Handle the client’s expectations while ensuring internal resources can focus on production

We think you have

At least 3 years of experience in a similar role, preferably within relationship based sales
A relevant academic degree or equal relevant work experience
Excellent communication skills in Swedish and English, verbal and written

We appreciate if you also

Would describe yourself as a social chameleon with the ability to build trust
Have experience in a relevant technical fields and/or e-commerce

What's in it for you?

A company that invests in your health and personal growth
Standard perks such as wellness grant and 6 weeks paid vacation
A highly creative and inspiring office in the center of Stockholm
A transparent learning culture where your ideas matter
A bunch of other awesome benefits, read more about them here…

Application

We look forward to receiving your application as soon as possible. Deadline for applications is 2021-04-30.

About Panagora

Panagora is a multi-disciplinary digital agency with a focus on e-commerce. We are known for inspirational brand experiences and bold e-commerce solutions with 100% availability at scale. We are a reliable and strategic partner with 20 years experience of e-commerce that always tries to elevate the uniqueness in every brand and make our clients become category winners. We live to be creative and in the forefront of technology and trends, but still we always have best practice in mind. We are our clients' customers, which means we always have the perspective of the user. https://www.panagora.se/en/

The Panagora culture is made out of openness and friendliness. We strive for a mix of skills and personalities and we believe in each individual’s ability.

Om företaget

Known for inspirational brand experiences and bold e-commerce solutions with 100% availability at scale - We are Panagora.

A multi-disciplinary digital agency with a focus on e-commerce. A reliable partner with 20 years experience of e-commerce. A strategic partner that always tries to elevate the uniqueness in every brand and help our clients create meaningful impact with their digital presence.

At Panagora, we start by listening. Your challenges become our challenges and your customers are our customers. We make you a category winner!