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Nordic Entertainment Group Stockholm Heltid

UX Researcher

About the job

Join us on our journey to become the European streaming champ! With ambitions to grow Viaplay into 10 new markets in the next 5 years we now need a UX Researcher to help lead the way to shape the Viaplay experience of the future. At Nent Group, we are passionate about developing products people love and particularly about bringing captivating experiences to our customers.   

Fun facts about us: We develop our whole product in-house and use methods like Product Discovery to make sure we create products that our customer loves. We offer a creative environment with focus on ongoing development and execution of a product aspiring to be in the forefront of digital user experience. We work on a great variety of platforms, have a strong design process focus integrated in the development process and work closely with our users through needs mapping, feedback and testing. Our ambition is to be the best company to work for in the digital industry. We constantly strive towards building strong, collaborative teams, and creating an inspiring work environment. 

The Position

In this role you will be responsible for user-centered design research, usability testing, and contribute to setting up AB testing for our product area Customer Segments, where you will work closely with three product teams: Sports, Kids and Market expansion. You will be leading integration of insights from user insight, analytics and design teams into the product development process. You will be a driving force in the integration of user insights into the product development process while closely with data analytics and design teams. You will collaborate tightly within cross-functional teams and partner with the rest of the product organisation to ensure a company wide consistency and delightful experience for our customers now and in the future. 

Some of your responsibilities will include:  

  • Inspire our cross functional teams to do a bit of their own research and improve the way of working within user research and usability testing, AB testing. 
  • Working with both data driven insights and user insights to help drive design  decisions. Scale the research and data capabilities in the teams.
  • Conduct quantitative and qualitative user research. 
  • Working within a highly collaborative team to deliver a world-class product experience. 
  • Work with user journey analysis, usability studies, user interviews, behavioral analysis and A/B testing.  
  • Facilitate user research for multiple platforms, such as iOS, Android, web and big screens. 
  • Work closely with 16 other designers from the tech/product department, and collaborate with data analysts. 
  • Strengthening our speed and ability to meet the needs of our customers. 
What we are looking for   

We are looking for  a UX Researcher who is passionate about pushing the boundaries, has a solid experience of working and/or combining qualitative and quantitative data. You are passionate about customers’ needs and have a strong insight in the beginning of the design process and value of testing. We believe you are a great communicator and wants to be a part of a fun team working to transform the streaming experience for our customers. You enjoy mixing qualitative and quantitative insights, and engaging both users and companies with relevant and actionable insights. 

Successful candidates also meet the following requirements:

  • Experience in the initial and iterative process of product development.  
  • Experience working with both data driven insights and user insights to help drive design and business decisions. 
  • Experience working with both qualitative and quantitative methods.  
  • Experience in advocating for users within the organization. 
  • Experience working in cross-functional teams, including designers, product managers, developers and other stakeholders. 
  • Experience with researching for products on multiple platforms, good understanding of best practices and UX guidelines (such as iOS, Android, web and big screens). 
  • Experience in trend forecasting or market research is a plus.  
  • A good attitude, sense of humor, and ability to work humbly with others in a creative team environment. 
  • Experience from working with research and discovery in an iterative way where insights are generated continuously and not just upfront.

What we offer you  
  • Freedom to try out new things and independent decision-making by our autonomous teams.  
  • A place to grow and learn from our mistakes. We have a learning and development focused environment with an emphasis on knowledge sharing, training and regular internal technical talks.  
  • An innovative environment with hack days two times a year.  
  • An international and diverse environment with people from all over the world working here. We have 35+ different nationalities in the office coming from different backgrounds.   
  • An attractive offer with a beneficial occupational pension plan, insurance plan, health care, 30 days of paid vacation, flexible work hours and parental leave pay lift.  
Hit Play on your career! 

If this feels like your kind of challenge, please apply and attach your CV and cover letter. If you have any questions, please don't hesitate to contact our recruiter Karl Saeter at karl.saeter@nentgroup.com

Nordic Entertainment Group AB (publ.) (NENT Group) is committed to equality and diversity and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there are any adjustments we can make that would be helpful for you. 

Nordic Entertainment Group AB (publ.) (NENT Group) is the Nordic region’s leading entertainment provider. We entertain millions of people every day with our streaming services, TV channels and radio stations, and our production companies create content that is experienced around the world. We make life more entertaining by telling stories, touching lives and expanding worlds – from live sports, movies and series to music and original shows. Headquartered in Stockholm, NENT Group is listed on Nasdaq Stockholm (‘NENT A’ and ‘NENT B’). 

  • Perk: New technologies New technologies
  • Perk: Team work Team work
  • Perk: Hackathon Hackathon
  • Perk: Wellbeing allowance Wellbeing allowance
  • Perk: Competent and fun colleagues Competent and fun colleagues
  • Perk: Parental leave premium Parental leave premium
Who are we

Streaming services, radio networks, TV and production companies. It's our mission to create compelling stories that reach beyond media outlets and touch people's lives.

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