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Springworks Stockholm Heltid

Partner Support

Detta jobb är inaktivt och går inte att söka längre.

Om jobbet

Join us to change the world withthe ultimate connected car platform.

This is a great opportunity to help establish our customer support organization and set up support processes. Get responsibility and freedom to excel at an innovative and expanding company!

You are:

  • A problem solver, An unsolved problem is a stone in your shoe - you will not rest
  • Methodical, you don't jump to conclusions. Sure, it's probably the user typing the wrong password again, but this time, just this one time, maybe not?
  • Probably not programmer, but you are comfortable decoding matrix-like trace gibberish.
  • A team player - you empty the office dishwasher, you do what it takes to get 'er done.
  • Customer oriented and always looking to help others
  • A great communicator.
  • Tech savvy, being able to use internal tools for troubleshooting and have good understanding of how the system works.
  • Able to see how reported issues may or may not relate.
  • Knowledgeable in Spanish or German.

As customer support you will:

  • Take care of the customer! Be the representatve for the end user within Springworks.
  • Be an integral part in communication with support organizations of Springworks customers, e.g. Telia and other mobile operators.
  • Initiate and assist in troubleshooting activities, together with QA and development teams.
  • Develop tools and procedures to further improve your group's deliveries.
  • More! Your role at Springworks will be what you make of it!
Om företaget

Springworks is building the ultimate platform for connecting cars. An online car brings almost unlimited benefits for car-owners, but also to the world! Safer roads, usage based insurances and remote car maintenance means big environmental improvements and saves lives!

In the Nordics & Baltics, Springworks connected car service is known as Telia Sense and in Switzerland as autoSense.

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