Documentation Specialist

Stora Enso Logistics Operations is looking for a Documentation Specialist to the Special Sea Services team. The Special Sea Services team is a team which aims to support the day to day global overseas container business of Stora Enso. It is primarily based on two key functions. 

The first being the provision of tailormade processes and solutions for the Sea Operations department. Secondly, and the purpose of the Documentation Specialist role, is the timely delivery of export documentation whilst continuously seeking improvement to the overall process, quality of the documentation itself as well as the related master data. 

Note that this is a full-time employment with immediate start date.

Main responsibilities

• Creating and issuing Shipping Instructions
• Review and validation of various transport document drafts (Sea Waybill, Bill of Lading, Certificates)
• Customer service support to a variety of internal and external stakeholders
• Actively participate in various improvement initiatives, aimed at standardizing and automating the work
• Develop and utilize reports to identify areas of improvements and through same also pursue root cause elimination
• Administration and housekeeping of internal systems and master data

Key tasks

• Prepare and review a selection of export documentation, including shipping instructions, certificates and transport documents.
• Ensure that all documents are accurate, complete and comply with applicable laws and regulations.
• Coordinate with internal teams to ensure timely delivery of goods.
• Communicate with customers and external parties to gather necessary information to resolve issues and discrepancies.
• Monitor and track shipments to ensure that all necessary documents are in place and that shipments are progressing as planned.
• Maintain accurate records and ensure housekeeping of master data is arranged on a frequent basis.
• Assist in the development and implementation of procedures and processes aimed at increasing the efficiency and effectiveness of the export documentation process.
• Taking personal responsibility for health and safety in the day-to-day work situation. Foster a good safety culture in Stora Enso as well as in contact with Stakeholders by participating in safety walks and talks and reporting observations.

Professional skills required

• Able to understand business needs, expectations and deliver within a short time frame.
• Highly self-motivated with capability to run given responsibility area independently
• Detail oriented but with the ability to take on a holistic approach
• Strong stakeholder management skills
• Strong problem solver with knowledge and skills to solve complex and diverse issues.
• Technical and behavioral skills required

Technical and Behavioral Skills Requirements

• Proactive, result oriented, take initiative and responsibility
• Excellent communication, cooperation, and presentation skills
• Strong analytical skills and ability to work with large sets of data
• Positive attitude as well as ability to self-motivate
• Enjoy working in an international and changing environment
• Capability to learn fast to work with new digital tools and platforms. 

Required education

Degree in related field is preferred

Required work experience

Experience in freight forwarding and/or shipping export documentation is preferred

Required language skills

Solid knowledge in written and spoken English is required. Knowledge of Swedish and/or Finnish is preferred. Other languages are an advantage.

What can we offer you?
Joining Stora Enso Logistics Operations team offers the opportunity for highly challenging work in an international company with a modern multicultural work environment. You will have ample opportunities for professional development and will be supported by a professional and collaborative team.

Additional Information
Please submit your application in English via our recruitment system latest by 17th of January, 2025.

Questions regarding the position can be directed to hiring manager Stefan Wannes Vare, stefan.vare@storaenso.com.

Location for this position is: Gothenburg, Sweden

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