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Customer Success Agent to rapidly growing AI startup.

Qualifier.ai - Stockholm - Full time

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Introduction

We are a fast-growing SaaS-startup whose product is a platform to help companies increase their sales and stop spending time on unnecessary manual work. Founded in 2018, the company has grown rapidly and now has a customer base with over 300 clients all around the world.

We're now looking for an addition to our Customer Success team currently consisting of two Customer Success Managers. We believe our first Customer Success Agent is someone who is eager to support and help our customers – helping them to get the most out of Qualifier.

About the Job:

The role:
  • External support towards our clients and users
  • Make sure (together with the rest of the CS-team) that customers are onboarded in the best way possible
  • Together with the founders develop the Customer Success team from the ground up
  • Help with feedback from customers, with product development
  • Internal support towards the Sales-team and the Customer Success-team
Qualifications:
  • Have 1-2 years of experience in a customer-oriented role
  • Love talking to customers and solving their problems
  • Like to have a lot of responsibility and like to take own initiatives
  • Fluent in Swedish and English, both in speech and in writing
  • Be a positive person that sees opportunities where others might see problems
  • Be incredibly driven and like to work hard
  • Be a humble fearless team player
Offer:
  • Salary based on past experience
  • Monthly SL-card
  • Personal wellness of 5000 SEK/year
  • Flexible hours
  • Regular activities with company and team members

The role will come with a lot of possibilities for personal development. We're looking for a team player to grow with us, and everything is possible. Maybe you'd like to be to eventually become our next Customer Success Manager? Or perhaps you want to develop your sales-skills and work with Account Management in the future - your personal development is important to us!

Here at Qualifier, education or past working experiences are not as important as having a passion for helping our customers.

Application:

To apply for this position you are welcome to send your CV to sales@qualifier.ai.

About the Company

Qualifier.ai is a quickly growing SaaS startup that has built an AI based product to help companies increase revenue and reduce time on unnecessary manual labour. The company was founded in the beginning of 2018 and has had a rapid growth (currently have more than 400 clients world wide).

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